Uptime Guarantee
ActiveServers guarantee of 99.9% service uptime allows for 60 nonconsecutive minutes of (HTTP) service outage per month as defined here. ActiveServers will not be held responsible for Service Outages resulting from non-ActiveServers operated equipment including, but not limited to, Time-Warner or 180 Network failures or congestion (MAE East, MAE West, etc.) and backbone failures. Additionally, ActiveServers will not be held responsible for delays in the registration or transfer of a domain due to InterNIC related issues, for outages resulting from malfunctioning customer scripts or applications that are installed by the customer, nor for unusual traffic spikes or "denial of service" attacks on customer Web sites.