Outlook POP3 using TLS

Step by Step Setup:

1. Open Outlook
2. Go Tools Account Settings. Click New.
3. Select the radio box Micrsoft Exchange, Pop3, Imap, or Http.
4. Recommend that you can tick the box at the bottom to configure manually.
5. Now select Internet E-Mail.
6. Type your real name in your name field, Full email address, Select the protocol if IMap or Pop3. Incoming and outgoing mail servers should be *(e.g.) sm-3.cyberpackets.com.
7. Your user name should be your full email address like johndoe@domain.com then your password.
8. Now click more settings and you will next click the tab outgoing server, then select the tick box my outgoing server requires authentication and the radio to use same settings as incoming.

If you use TLS you must mention our mail server names like *(e.g.) sm-3.cyberpackets.com as this is the name the SSL certificate is assigned.

Make sure to select the Check box and radio to use the same settings as the incoming server.
Do not Select the bottom Check box for (SPA) that is not supported here

In the advanced tab select TLS for both incoming and outgoing mail servers

In the advanced tab select TLS for both incoming and outgoing mail servers.

If your broadband provider is blocking port 25 we offer an alternate port 366.

This is what the advanced tab settings would look like for the alternate port 366

If you see the error dialog above this means you have not changed the incoming and outgoing mail server names from your own mail.domain.com to the qualified host name that the certificate is assigned for creating the secure socket.

* If you do not save your setup email and do not know the mail server your domain is using just go start/run/ type cmd/. Then in the command prompt type Ping mail.yourdomain.com it will tell the ip, then associate to the list below. Or you can open a ticket and we will have an agent provide you with this information. 

Available Host Names for our email servers are:

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